Performance Metrics

How AGI Adds Value
We provide clients with a robust dashboard of tactical and strategic metrics that articulate critical dimensions of current and historical performance and provide leading indicators of future performance. In this way, we position our clients to better monitor, evaluate and improve performance in the products, geographies and customer segments they choose to target.

Complexities to Consider

	Different segments, processes and coverage models will require different kinds of performance metrics
	Ongoing evaluation of efficiency (costs) and effectiveness (results) is a component of any world class dashboard
	A robust assessment of performance in existing/new customers and existing/new products should be provided in every target segment
	Leading indicators require management to finely articulate and rigorously manage their sales pipeline
	Sales time invested is an emerging metric that most clients will want to track and understand

Insight Our Work Typically Provides

	Analytics and Benchmarks: to assess effectiveness of conversion, penetration and retention selling
	Sales Pipeline Management: framework and process improvements
	Sales Capacity: what is needed vs. what is available
	Sales Outcomes: dashboard of leading and current indicators for more robust sales management, including revenue, profit, ROI (by channel, territory, product, account), sales pipeline ratios, sales time