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Self Assessment

Rate your company on a scale from 1 (strong) to 5 (weak).  After submitting your self assessment, we will contact you to discuss your firm's score in relation to others.

Sales Segments & Objectives

  1. Customer segments are identified and clearly defined.
    1 2 3 4 5
  2. Customer segments are prioritized for sales coverage purposes.
    1 2 3 4 5
  3. We understand how customers want to buy.
    1 2 3 4 5
  4. We know our current revenue for each segment.
    1 2 3 4 5
  5. We know the potential revenue for each segment.
    1 2 3 4 5

Coverage Model

  1. The channels that provide the best access to our target segments are identified.
    1 2 3 4 5
  2. We regularly review our selected channel ROIs and associated channel strategy.
    1 2 3 4 5
  3. Metrics and tools are in place to measure ongoing channel performance on a regular basis.
    1 2 3 4 5
  4. Rules of engagement for channel members are clear and conflict is minimal.
    1 2 3 4 5
  5. A strong correlation exists between compensation to channel partners and their value-add.
    1 2 3 4 5

Sales Process

  1. We know the percent of revenue we retain from accounts year-to-year.
    1 2 3 4 5
  2. We know what percent of growth comes from penetrating existing customers.
    1 2 3 4 5
  3. We know what percent of sales come from new account growth.
    1 2 3 4 5
  4. We understand the sales process steps for retaining and penetrating existing customers.
    1 2 3 4 5
  5. We understand the sales process steps for winning new customers.
    1 2 3 4 5
  6. We have quantified workload and attrition rate at each step of the sales process.
    1 2 3 4 5

Job Design & Organization Structure

  1. Our sales and service coverage matches our business and marketing strategy. 
    1 2 3 4 5
  2. We align the appropriate direct sales resource with the appropriate accounts and target segments.
    1 2 3 4 5
  3. Sales, service, and marketing jobs are clearly defined and understood.
    1 2 3 4 5
  4. We understand each job’s role as to customer access, persuasion, and fulfillment.
    1 2 3 4 5
  5. Our reporting structure makes sense for the business.
    1 2 3 4 5

Resource Deployment

  1. We have deployed resources to optimally cover market potential.
    1 2 3 4 5
  2. Sales management has tools to determine headcount based on existing and prospect accounts.
    1 2 3 4 5
  3. We generally have the right resource working on the right opportunity.
    1 2 3 4 5

Sales Talent & Supervision

  1. We consistently attract the top sales talent in our industry.
    1 2 3 4 5
  2. Sales management is satisfied with recruiting efforts across the organization.
    1 2 3 4 5
  3. We have clearly articulated the knowledge, skills and abilities required for success in each sales position.
    1 2 3 4 5
  4. We provide a clear an attractive career path for top performers.
    1 2 3 4 5
  5. Our first line managers are effective mentors and coaches for developing sales people.
    1 2 3 4 5
  6. Our training programs provide the appropriate mix of standardized and customized material based on the needs of individuals.
    1 2 3 4 5

Performance Metrics

  1. We employ a set of metrics to track performance to sales plan.
    1 2 3 4 5
  2. Our performance metrics provide accurate and useful information.
    1 2 3 4 5
  3. We can distinguish our growth between existing business and new business.
    1 2 3 4 5
  4. Sales time vs. non-sales time is measured for all positions.
    1 2 3 4 5

Quotas & Sales Compensation

  1. Sales goals are established based on top-down business goals and bottoms-up customer revenue opportunity.
    1 2 3 4 5
  2. Sales managers do a good job in setting sales rep quota.
    1 2 3 4 5
  3. 60-70% of sellers exceed quota annually.
    1 2 3 4 5
  4. Compensation plans are directing reps to our desired behaviors.
    1 2 3 4 5
  5. Our compensation plans support our business objectives and sales strategy.
    1 2 3 4 5

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How well is your sales strategy working? Where are the sources of growth? What mix of sales channels and resources is needed to leverage your opportunities?

How effective is your sales structure? What sales processes do you need to meet buyer needs? What jobs will effectively and efficiently execute your sales processes? What organization structure will enable these jobs and support your growth strategy?

Is the management of your sales force maximizing your performance? Will new programs be needed to support your growth strategy, jobs or organization structure? To what extent should existing programs be modified? How can performance improvement be measured, tracked and managed?


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