Job Design & Organization Structure
How AGI Adds Value
We help clients understand who should do what. This includes defining sales job content, functional accountabilities, organizational structure and reporting relationships to cover targeted sales segments.
Complexities to Consider
 |
Sales and service roles will vary by segment and stage of account relationship |
|
A coordinated mix of roles can be effective in managing customer relationships |
|
Sales time “sinks” abound; thoughtful design and rules of engagement are required to minimize distractions |
|
Sales jobs are easily blended and corrupted without continuous monitoring |
Insight Our Work Typically Provides
|
Task Inventory: discreet sales and service processes and who they are assigned to |
|
Job Roles: clarity about which jobs own responsibility for customer access, persuasion and sales fulfillment |
|
Sale Organization Structure: direct and indirect reporting relationships |
|
Organizational Governance: particular emphasis on ownership and support in key sales process elements |