Sales Process
How AGI Adds Value
We help clients create their customer relationship model. We do this by mapping the preferred selling process and identifying specific sales and service activities at each step in the process. We clarify accountabilities and internal rules of engagement by paying special attention to teaming and process ownership.
Complexities to Consider
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How to integrate the multiple resources/channels that support the customer relationship management model |
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Rules of engagement and accountabilities for each role and process step in the coverage model |
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Time utilization profile and productivity expectations for each role and process step |
Insight Our Work Typically Provides
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Customer Contact Mapping: sales and service processes |
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Process Effectiveness: output expectations of key processes |
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Process Productivity: time investment required to execute processes |
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Yield Management: clear understanding of relationship between process inputs and outputs…and models to manage on- going optimization |